COOKIE POLICY
Specialised Broker Services (Pty) Ltd
Authorised Financial Services Provider, FSP No. 44654
Last updated: 18 September 2026
- Introduction
Specialised Broker Services (Pty) Ltd (“SBS”, “we”, “our” or “us”) respects your privacy and is committed to handling personal information responsibly and in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPIA”).
This Cookie Policy explains how we use cookies and similar technologies when you visit our website, what these technologies do, the choices available to you and how you can manage or withdraw your preferences. This Cookie Policy should be read together with our Privacy Policy, which provides further information about how SBS collects, uses, shares, protects and retains personal information.
- What Are Cookies?
Cookies are small text files or similar technologies that may be stored on your device when you visit a website. Cookies can perform different functions. For example, they may be required for a website to operate, remember choices or preferences, help us understand how visitors use the website, measure website performance or support advertising and marketing activities where these are used.
Some cookies are placed directly by SBS or the technologies operating on our website. Others may be placed by third-party service providers whose services are used on the website. Cookies may remain on your device for the duration of your browsing session or for a defined period after you leave the website, depending on their purpose.
- How SBS Uses Cookies
SBS may use cookies and similar technologies for the following purposes:
- To enable the website and its essential functionality to operate.
- To maintain website security and technical performance.
- To remember visitor preferences.
- To understand how visitors find and use our website.
- To measure website traffic and performance.
- To identify technical or usability issues.
- To measure enquiries, form submissions and other relevant website actions.
- To measure the effectiveness of marketing and advertising activities, where applicable.
- To support advertising or remarketing functionality where this has been implemented and the required consent has been provided.
The specific cookies and technologies operating on the website are identified through our cookie management and scanning process and are set out in the cookie declaration below.
- Types of Cookies We May Use
4.1 Necessary Cookies
Necessary cookies are required for the website to operate properly or to provide functionality specifically requested by the visitor. These may include cookies used for:
- Website security.
- Consent management.
- Session management.
- Form functionality.
- Website infrastructure and technical operation.
Because these cookies are required for essential website functionality, they cannot generally be disabled through the cookie preference centre. You may be able to block them using your browser settings, although doing so may cause parts of the website to stop functioning correctly.
4.2 Functional Cookies
Functional cookies allow the website to remember choices or provide enhanced functionality. These may include preferences such as language, display settings or other website features. Where these cookies are not strictly necessary, they will be managed according to the consent settings applicable to the website.
4.3 Analytics Cookies
Analytics cookies help us understand how visitors interact with the SBS website. We use analytics information to understand matters such as:
- The number of visitors to the website.
- Pages viewed.
- How visitors reach the website.
- How visitors navigate between pages.
- Website engagement.
- Technical performance.
- Relevant website events or interactions.
SBS currently uses Google Analytics for website measurement. Analytics cookies and storage are managed according to the visitor’s consent choices and the consent configuration implemented on the website.
4.4 Advertising and Marketing Cookies
Where SBS uses advertising, conversion measurement, remarketing or similar marketing technologies, cookies or other identifiers may be used to:
- Measure whether advertising resulted in a website visit or enquiry.
- Measure advertising performance.
- Avoid repeatedly showing the same advertisement.
- Build or use advertising audiences where permitted.
- Support personalised advertising where specifically enabled and consented to.
These technologies will only be included in this category where they are actually operating on the SBS website. Where advertising or personalised marketing technologies are used, they will be managed according to the visitor’s consent preferences and applicable legal requirements.
- CookieYes Consent Management
SBS uses CookieYes as its cookie consent management platform. CookieYes enables website visitors to:
- Accept applicable cookies.
- Reject non-essential cookies.
- Select individual cookie categories.
- Review their preferences.
- Change or withdraw their choices at a later stage.
CookieYes also stores information necessary to remember and record the visitor’s consent choice. Depending on the CookieYes configuration, consent records may include information such as a consent identifier, consent status, date and time, and technical information necessary to demonstrate the consent choice made.
These records are used for consent management and compliance purposes.
- Your Cookie Choices
When you first visit the website, you will be provided with options to manage non-essential cookies. You may choose to:
Accept All: Permit the categories presented in the consent tool.
Reject Non-Essential Cookies: Decline cookies that are not necessary for the website to operate.
Manage Preferences: Select which optional cookie categories you wish to permit.
Your refusal of non-essential cookies will not prevent you from accessing the general SBS website, although certain optional functionality may be affected.
- Google Analytics and Google Consent Mode
SBS uses Google Analytics to understand website usage and improve the website and our digital services. SBS also uses Google Consent Mode in conjunction with the website’s consent management platform. Google Consent Mode communicates the visitor’s consent choices to relevant Google technologies so that Google tags can adjust their behaviour according to those choices.
Depending on the technologies operating on the website, these consent choices may relate to:
- Analytics storage.
- Advertising storage.
- The use of data for advertising measurement.
- Advertising personalisation.
Where you consent to analytics cookies, Google Analytics may store or access analytics cookies and process information about your interaction with the website for measurement purposes. Where you decline analytics or advertising cookies, the relevant storage is restricted according to the consent configuration implemented on the website.
Restricted or Cookieless Measurement
Where SBS implements Google’s Advanced Consent Mode, Google technologies may, in certain circumstances, transmit limited measurement signals even where analytics or advertising storage has been declined. In these circumstances, analytics or advertising cookies are not read or written for the relevant denied storage category. The limited signals may instead be used by Google for aggregated measurement and modelling.
- Third-Party Service Providers
Certain technologies used on the SBS website are provided by third parties. These may include, depending on the final website configuration:
- CookieYes
- Google Analytics
- Google Tag Manager
- YouTube and embedded Google video services
- Google Ads or other Google advertising technologies.
- Google reCAPTCHA
- Website hosting, security and performance providers
- Other embedded or third-party website services where used
Where third-party services process personal information on behalf of or in connection with SBS, that processing is also subject to the relevant provider’s privacy practices and contractual arrangements. Visitors may consult the relevant provider’s privacy information for further details about how those providers process information.
- International Processing
Some technology providers used by SBS may process or store information outside South Africa. Where personal information is transferred or processed outside South Africa, SBS will handle such transfers in accordance with applicable requirements under POPIA, including the requirements governing the transfer of personal information outside the Republic.
Further information about international processing is available in our Privacy Policy.
- How to Change or Withdraw Your Cookie Preferences
You may change your cookie preferences at any time. Use the Cookie Preferences / Manage Consent option available on the website to reopen the CookieYes preference centre.
You can then:
- Accept additional cookie categories.
- Withdraw previously granted consent.
- Reject optional categories.
- Change individual preferences.
Your updated selection will apply according to the website’s consent configuration. You may also control cookies through your browser settings. Browser controls vary between providers, and blocking all cookies may affect website functionality.
- How Long Cookies Are Stored
Different cookies have different retention periods. Some cookies are deleted when you close your browser, while others remain on your device for a defined period.
The applicable duration for individual cookies is shown in the Cookie Declaration above. SBS periodically reviews the cookies and tracking technologies used on the website and will seek to retain information only for as long as necessary for the relevant purpose, subject to applicable legal, regulatory and operational requirements.
- Personal Information and Your Rights
Where information collected through cookies or similar technologies constitutes personal information under POPIA, it will be processed in accordance with the SBS Privacy Policy and applicable law.
Depending on the circumstances, you may have the right to:
- Request access to personal information held about you.
- Request correction of inaccurate personal information.
- Request deletion where applicable.
- Object to certain processing.
- Withdraw consent where processing is based on consent.
- Lodge a complaint with the Information Regulator of South Africa.
Please refer to our Privacy Policy for further information about these rights and how to exercise them.
- Changes to This Cookie Policy
SBS may update this Cookie Policy from time to time where:
- Cookies or tracking technologies change.
- Service providers change.
- The website’s functionality changes.
- Applicable legal or regulatory requirements change.
- Our analytics or advertising configuration changes.
The latest version will be published on the SBS website and the “Last updated” date at the top of this policy will be amended accordingly. Where appropriate, visitors may be asked to review or provide their cookie preferences again following a material change.
- Contact Us
For questions about this Cookie Policy or the processing of personal information through the SBS website, please contact:
Specialised Broker Services (Pty) Ltd
FSP No. 44654
99 Merriman Street
George, Western Cape
6529
South Africa
Information Officer: Ed Mousley
Email: Ed@sbsbrokers.co.za
Telephone: +27 87 015 0444
Further information about SBS’s processing of personal information is available in our Privacy Policy.