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Hospitality Insurance

Complete Hospitality Insurance Solutions for Hotels, Lodges, and Restaurants

In the hospitality industry, the risks are as varied as they are complex. From managing hotels, lodges, and guest houses to operating restaurants, ensuring you have the right insurance coverage is essential to protecting your business. At SBS, we are your trusted Specialised Insurance Brokers, offering tailored insurance solutions specifically designed to address the unique needs of the hospitality sector. SBS provides a range of short-term insurance options to meet the specific challenges faced by businesses in this industry, ensuring your operations remain safeguarded against unexpected risks.

 

Hotel & Lodge Insurance

Operating in the hospitality sector, whether managing a large hotel chain, a cozy guesthouse, or a high-end restaurant, requires a specialized approach to insurance. SBS offers comprehensive Hospitality Insurance that covers everything from property damage to liability risks, ensuring your business is protected against the unique challenges you face. For lodges, which often operate in remote or unique environments, we provide Lodge Insurance that covers both the physical property and the operational risks, including guest safety and liability.

Additionally, for lodges with thatched roofs, we offer specialised Thatch Roof Insurance to ensure full protection against the specific risks associated with these structures. Our tailored solutions are designed to safeguard every aspect of your hospitality business.

Insurance Solutions for Restaurants

Operating a restaurant comes with unique risks that require specialised insurance coverage. SBS offers Restaurant Insurance that protects against property damage, liability risks, and the specific challenges that come with running a food service business. From kitchen accidents to customer safety issues, our tailored insurance solutions safeguard your restaurant from the unique risks associated with daily operations.

With SBS, your restaurant is fully protected, ensuring a secure and successful dining experience for both your business and your patrons.

Don’t leave your hospitality business exposed to unnecessary risks. Whether you’re managing a hotel, restaurant, or guest house, SBS is here to provide the comprehensive insurance solutions you need.

Contact us today to explore the best Hospitality Insurance options for your business.

WHY CHOOSE SPECIALISED BROKER SERVICES

Your Trusted Partner for Specialist Insurance Advisor

Decades of Experience
With over 40 years of experience in the insurance industry, SBS brings unparalleled expertise to every client interaction. Our deep understanding of the hospitality sector enables us to provide the most effective and reliable insurance solutions tailored specifically to hotels, restaurants, and guest houses.
Bespoke Insurance Advisors
At SBS, we go beyond being just insurance brokers; we are your trusted Specialised Insurance Advisors, dedicated to providing customised and bespoke insurance advice. Our commitment to delivering personalised guidance and tailored solutions ensures that your unique needs are met, setting us apart as leaders in the industry.
Comprehensive Insurance
Our insurance solutions are designed to provide all-encompassing protection, covering every aspect of your hospitality or events business. From property insurance to liability coverage, SBS ensures that you’re fully protected.
Specialised Insurance Expertise
As Specialised Insurance Brokers, SBS has a deep understanding of the hospitality industry. We offer tailored insurance solutions that meet the specific needs of your hospitality business.
25 K+
Clients Served
40
Years of Expertise
FREQUENTLY ASKED QUESTIONS

Your Hospitality Insurance Questions Answered

What is Hospitality Insurance and how does it differ from a standard business policy?

Hospitality Insurance is a specialised insurance portfolio designed to protect businesses like hotels, lodges, and restaurants from their unique set of risks. Unlike a standard office or retail policy, it bundles specific covers essential for the industry, such as public liability for guest injuries, business interruption due to unforeseen events, and protection for high-value property and stock. It is a tailored solution for a high-risk, customer-facing environment.

We run a small boutique hotel. Is our Hotel Insurance need the same as a large resort's?

No, and this is why a specialised broker is crucial. A large resort’s Hotel Insurance might require extensive cover for conference facilities, swimming pools, and large staff complements. A boutique hotel may need more focused cover on guest safety, unique property features, and online reputation protection. We design your policy around your specific operational size, guest profile, and risk exposure to ensure you are not paying for cover you don’t need.

 

 

 

What is the single most important cover for a restaurant or lodge?

While property damage is a major concern, Public Liability is arguably the most critical component of both Restaurant Insurance and Lodge Insurance. This covers you financially if a guest is injured on your premises—for example, from a slip and fall or food poisoning. A single liability claim can be financially devastating, making this cover absolutely essential for any business that invites the public onto its property.

 

 

 

Our lodge offers unique activities like game drives. Does standard Lodge Insurance cover this?

Typically, no. Standard Lodge Insurance or general Hospitality Insurance will cover your property and basic public liability, but high-risk guest activities like game drives, quad biking, or guided hikes require a separate, specialised liability extension. It is vital to declare all activities to your broker to ensure you are fully protected from the specific risks associated with these unique offerings.

 

 

 

What are some of the biggest risks that hospitality businesses in South Africa overlook?

Many business owners focus on obvious risks like fire and theft but often overlook others that can be just as damaging. These include business interruption (the loss of income after an event), liability from guest data breaches, and the reputational damage from a major incident. A comprehensive Hospitality Insurance policy is designed to address these varied threats. For a more detailed look, we explore this in our guide: Understanding Key Business Risks for Hospitality in South Africa.

Get in touch for tailored solutions

Short term insurance for all your personal, commercial and specialised needs.

Contact Info

Mon - Frd : 8:00 -17:00
+27 87 0150 444
info@sbsbrokers.co.za

Office Address

99 Merriman Street, George, South Africa, 6529
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