Streamlined Digital Claims for Short Term Insurance Clients
Once a claim is reported, SBS sends a secure digital claim form via email. Clients open the link on any device, complete the form step by step, sign digitally, and submit it instantly without printing or scanning.
At SBS Specialised Broker Services, providers of personal and business insurance solutions and short term insurance, we’re always finding smarter ways to improve and streamline our processes to better serve our clients.
We believe that staying ahead of the times and ensuring that our clients service experience is always a pleasant and stress free one is of the utmost importance.
Whether you hold a business policy, sectional title insurance, or other short term insurance, SBS is making it easier for you to lodge claims with our new digital platform.
We are pleased to tell you that our claims process has gone fully digital. You will no longer need to go through the tedious and time-consuming process of printing documents, then completing them and scanning them, only to then be able to attach and send an email back to us.
This is howshort-term insurance claims will be process going forward:
In the event of a claim, we will send you your claim form digitally by way of a link that will be sent to you via email, you then simply open the document from the link either from your phone, tablet or computer and follow the user-friendly prompts step by step, you will have a number of signing options right at your fingertips such as:
- Finger Touch Screen Signing. (Phone, Tablet, iPad etc.)
- Mouse Cursor Signing
- Copy and Paste Signature Signing
- Type in Signing
Once you have completed and signed the necessary documentation by following the prompts, you will then click on the the sign document button at the bottom of the screen, the document will then come straight back to us and a copy of the document will be automatically be sent to you as well.
This is just another way that we are taking our service level delivery to the next stage for you as our valued clients.
Should you have any questions, please do not hesitate to ask.
Can you speak INSURANCE?
Definition of the week.
Period of insurance (“POI”) :
This is the period for which you have cover, beginning with the start date and ending with the expiry date of the policy, as stated in your policy, and for which premium has been received by the insurer.
SBS offers a range of tailored short term insurance products, including business insurance solutions for SMMEs and professional and medical practices, as well as thatch rooff insurance and sectional title insurance for property owners and body corporates.
With our new digital claims process, managing your insurance has never been easier.
You can complete and sign your claim using a smartphone, tablet, iPad, laptop, or desktop computer, making the process accessible and convenient wherever you are.
Yes. Digital signatures used in SBS’s claims platform are legally recognised and accepted by insurers, ensuring your claim remains compliant and valid.
Yes. Once the claim form is completed and signed, a copy is automatically emailed to you for your records, providing full transparency and peace of mind.
Yes. The digital claims process applies to personal, business, sectional title, and other short-term insurance policies managed by SBS, unless otherwise specified.
If you experience any difficulties or have questions, the SBS team is available to guide you through the process and ensure your claim is submitted correctly and efficiently.
